Help & FAQs

Get in touch with us as soon as possible with your order number, there is a short window after your order is processed so we cannot guarantee that we will be able to change the details.

If your order has already shipped, we're unfortunately not able to make any changes to the delivery address.

You can track your order status from your account, if you haven't yet received an shipping confirmation email, please check your email spam folder.

Sometimes there can be a delay of a day or two from the estimated delivery date depending on the courier during certain busy seasons, but it will likely be on the way to you soon.

If tracked delivery is available on your order, you can find the tracking link in your shipping confirmation email, or from your account.

You can contact customer support with this email address hello@beinthebook.com